Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.
I. NO REFUND POLICY
As we are offering non-tangible downloadable digital products, therefore, no refunds shall be applicable.
However, in a determination to accomplish customer satisfaction, if you have any issue with the product, you can contact us through our email [email protected]
The refunds will be issued at our sole discretion.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
We take our customer's feedback very seriously and use it to constantly improve our products and quality of service.
II. METHODS OF PAYMENT
We will refund your amount to the original payment method, once it has been processed.
III. REFUND CYCLE
The complete refund process normally takes about 5-15 working days from the date of confirmation of the refund.